![]() ![]() Unfortunately, this dealership falls dramatically short on all these fronts. The idea of a luxury car extends beyond the vehicle itself - it should encompass the buying experience and after-sales service. This ordeal has shown me a shocking lack of integrity and professionalism at Mercedes Benz of Orlando, FL. I urge potential car buyers to think twice before doing business with this dealer and especially their salesperson Kyle Munoz. This blatant attempt at manipulating the feedback system is an indication of their disregard for genuine customer concerns and their dedication to superficial public image. To further insult my intelligence, following an honest review on the dealership's customer survey about our experience, they had the audacity to offer $1400 to change our responses and present a falsely positive image. There's no patience or customer care in his behavior, a majority of the time he refuses to speak with me, he hangs up calls on the first dial further calls to the dealership have ended up with Kyle and/or the sales manager being “unavailable” and our messages are not returned. Instead of assisting with a solution, he has been rude and combative over the phone. Our experience has been made even worse by the unprofessional, and quite frankly, disrespectful behavior from the Salesman, Kyle Munoz. We purchased a 2023 Mercedes GLS 580, only to end up with an undrivable vehicle that has been in service since it’s delivery on July 8th due to a significant defect. You can always search our inventory and schedule service on our website. You can also contact us in advance to ensure that your preferred vehicle is in stock or to ask about the value of your trade-in. You can start the financing process online to save time at the dealership. You can schedule an appointment for a test drive online, and we also happily help walk-in customers. ![]() Visit Mercedes-Benz of Orlando Toda圜ome to our store in Maitland, Florida, to test drive a new or Certified Pre-Owned Mercedes-Benz today. Our service department offers a full suite of recommended services and repairs, and our body shop can repair your car after a collision or incident. You can also purchase original equipment manufacturer (OEM) Mercedes-Benz parts at this car dealership. Our service department can also service other makes and models of cars. Our technicians are specifically trained to take care of your Mercedes-Benz according to manufacturer recommendations. Mercedes-Benz Service Center and Parts DepartmentMercedes-Benz of Orlando is the best place for north Orlando drivers to get service for their CPO or new Mercedes-Benz vehicles. 2021 Mercedes-Benz E-Class For Sale in Maitland.Pre-Owned Mercedes-Benz SLC For Sale In Maitland.Pre-Owned Mercedes-Benz SL For Sale In Maitland.Pre-Owned Mercedes-Benz S-Class For Sale In Maitland.Pre-Owned Mercedes-Benz GLS For Sale In Maitland.Pre-Owned Mercedes-Benz GLE For Sale In Maitland.Pre-Owned Mercedes-Benz GLC For Sale In Maitland.Pre-Owned Mercedes-Benz GLB For Sale In Maitland.Pre-Owned Mercedes-Benz GLA For Sale In Maitland.Pre-Owned Mercedes-Benz E-Class For Sale In Maitland.Pre-Owned Mercedes-Benz CLS For Sale In Maitland. ![]()
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